Description

Position Summary
The Human Resources Generalist plays a key role in delivering exceptional employee experience through outstanding customer service, accurate records management, and proactive support of HR operations. This role is ideal for someone who enjoys being a go-to resource for employees and thrives in a hands-on HR environment supporting payroll, benefits, and employee engagement initiatives.

About the Company
Preferred Insurance is an independent insurance agency serving clients since 1996. We offer a competitive benefits package including:
   Medical, Dental, Vision, and Short-Term Disability
   401(k) with Company Match
   PTO
   Hybrid Work Schedule: In-office Monday – Thursday, remote on Fridays

Key Responsibilities
Serve as the first point of contact for employee inquiries, providing timely, professional, and service-oriented support
Process semi-monthly payroll
401(k) plan administration
Administer employee benefits and support the annual open enrollment process
Support employee engagement initiatives, events, and internal communications
Support community service initiatives
Maintain a welcoming, responsive, and confidential HR presence for employees and leadership
Maintain accurate and up-to-date employee records, files, and HR systems
Assist with audits, reporting, and HR data tracking as needed
Assist with employee onboarding, offboarding and transitions
Assist with company and employee insurance licensing and renewals
Provide support to the Controller with accounting-related tasks as needed
Assist with recruiting and hiring processes as needed

Requirements

Requirements
Associate’s or Bachelor’s degree in Human Resources, Accounting, Business Administration, or a related field preferred
3+ years of experience in HR
Strong organizational skills with high attention to detail
Excellent written and verbal communication skills
Demonstrated customer service mindset and ability to handle confidential information
Proficiency with Microsoft Office, particularly Excel
Experience with Paylocity is a plus

Preferred Skills and Attributes
Experience with payroll, 401(k), and benefits administration
Experience supporting employee engagement initiatives
Strong time management skills and ability to manage multiple priorities
Collaborative, approachable, and solution-oriented mindset
Knowledge of basic accounting principles or willingness to learn
SHRM-CP, SHRM-SCP or PHR certification is a plus