Description

At IAT Insurance Group (IAT), interns are valued members of our organization. Our internship program aims to provide meaningful, thought-provoking work to each candidate that joins the team.

Our internship program matches qualified students with the opportunity to participate in real world situations, obtain industry knowledge, receive on-the-job training, and gain career enhancing technical skills that will foster professional growth. Furthermore, our internships are designed to provide each participant the opportunity to network with subject matter experts within the industry as you work to build your professional skills.

At IAT, we believe that our diverse backgrounds, life experiences and perspectives help us make better decisions and ultimately be more successful. That's why we're making an active effort to not only recognize the importance of diversity and inclusion for our growth, but to also root a culture that encourages and embraces unique perspectives. We believe that when employees feel comfortable enough to come to work and express themselves, innovation, and productivity flourish. The bottom line is, we want all employees at IAT to feel like they belong.

Job Description

IAT has an opening for a Business Application Support Intern in our Naperville, Illinois, Rolling Meadows, IL or Milwaukee, Wisconsin location for the summer of 2026. The anticipated start date for this internship is May 26 th , 2026. Please note, IAT works on a hybrid schedule, working from the office Monday through Wednesday with the option of working remotely Thursday and Friday.

During the Internship, this role will be attached to a Tier 1 Support team for IAT's cloud-based enterprise platform that includes a full suite implementation of Duck Creek Policy, Billing, Claims, with a third-party integration to a document management provider, Hyland OnBase as well as another cloud-based Claims system and Snapsheet.

Responsibilities:

• Support various business units utilizing our Enterprise systems.
• Assist with preparation for training materials and job aid updates.
• Research resolutions and assist BAS analysts.
• Assist with monthly system Release Notes preparation.
• Be involved with and possibly responsible for various projects for the support teams.
• Troubleshoot various system issues as part of the Service Desk team.
• Perform other duties as needed.

Qualifications:

Must Have:

• Rising sophomore, junior, or senior.
• Ability to work out of IAT's Naperville, Illinois office without any housing assistance or relocation assistance from IAT.
• Ability to quickly learn IAT systems.
• Problem Solver.
• Strong Communication skills both with Technical and non-technical resources.
• Willingness to learn.
• Ability to work independently.
• Must be authorized to work in the United States without visa sponsorship by employer, now or in the future.

Preferred to Have:

• Major, minor, or concentration in business related or technical degree.
• Proficiency with Microsoft office and VISIO.
• Past roles in Customer Support.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.

Our Culture

IAT is the largest private, family-owned property and casualty insurer in the U.S. Insurance Answers Together is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers. It's about far more than being a workplace.

At IAT, our fundamental belief is to a create a culture where all employees are heard and have a sense of belonging. Inclusion and Diversity are not just initiatives, it's how we live. We're committed to driving and building an open and supportive culture. By embracing the uniqueness of our employees, investing in their development, listening to, and engaging their ideas, we are stronger as an organization.

Our employees propel IAT forward - driving innovation, stable partnerships, and growth. That's why we continue to build an engaging workplace culture to attract and retain the best talent.

#LifeAtIAT
Ever wondered what a day in the #LifeAtIAT is like as an Intern?
Check out this video from our former interns !

Compensation:

Please note, that the annual hourly rate associated with this posting is $20/hr - $23/hr. This range represents the anticipated low and high end of the base salary for this position. Actual salaries will vary based on factors such as a candidate's qualifications, skills, competencies, and geographical location related to this specific role. The total compensation will include a base salary, performance-based bonus opportunities, 401(K) match, profit-sharing opportunities, and more.

To view details of our full benefits, please visit https://www.iatinsurancegroup.com/careers/benefits