Description

As a Quant analytics senior associate within the Consumer and Community Banking Data & Analytics organization, you will support advanced analytics projects across various functions, channels, and products. You will play a crucial role in generating actionable insights to drive portfolio growth, inform product design and marketing tactics and enhance the customer experience. Additionally, you will consult with internal business partners, develop valuable business analyses, and promote strategic insights throughout the organization.

Job Responsibilities:

• Collaborate with team of analysts responsible for analyzing, measuring, and optimizing our existing customer marketing investments and tactics across multiple channels
• Leverage our data to scale our ability to optimize the entire customer lifecycle, with a focus on spend engagement, deepening and retention for co-brand partners
• Understand and master a broad range of analytics capabilities (Test design, Modeling, NLP analysis, etc.) and how to best apply them to business problems
• Drive excellent practices and technical standards to support the development KPIs and goals for the card business, developing information suites (Dashboards, reports, visualizations) fit for C-level consumption
• Present findings and recommendations for action to senior leaders of the company, and support the individual contributors on your team to do the same for their work
• Partner closely with co-brand internal/external team to drive understanding of the data and its use in their business area and across line of business

Required qualifications, capabilities, and skills:

• Bachelors in Science in a quantitative discipline - Statistics, Math, Finance, Economics, Operations Research, etc.
• 3+ years of analytical and industry experience in credit card, T&E retail, direct marketing, financial or other consumer orientated businesses, that capture and leverage a large transactional database
• 3+ years Knowledge of SQL and SAS required.
• Exceptional analytical, technical, and statistical skill. Ability to synthesize/analyze diverse information, develop and recommend strategies, and make decisions.
• Excellent written and oral communication skills; possessing the ability to convey complex information - simply and clearly - to senior business leaders.
• Strong financial and reporting acumen with specific understanding of key drivers of credit card profit and loss.
• Ability to work in a fast-paced, dynamic environment.
• Ability to manage multiple projects and prioritize work requirements across a multi-disciplinary team setting.

Preferred qualifications, capabilities, and skills

• Masters in Science in quantitative discipline or MBA preferred.
• Considerable background in consumer segmentation, customer profiling, and data mining

***Relocation assistance is not available for this role.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
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\n The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.\n