Description

Designs and delivers targeted audiences for campaigns using SAS/SQL, supporting Card & Auto domains

As a Quant Analytics Analyst in the Audience Management team, you will be responsible to gather requirements, propose a design for targeting, segmentation and execute on the delivery of final audience.

The team is also responsible for the development of code for data extraction and transformation, and deploying the audience into production. This role involves performing Business Analysis and Database Marketing functions for the execution of complex portfolio marketing campaigns and projects, using Base SAS programming and SQL querying.

Job Responsibilities

• Partner with marketers to gather requirements and clarify objectives
• Design targeting and segmentation approaches for campaigns
• Deliver final audience selections for portfolio marketing efforts
• Build and run SAS/SQL code to define target customer populations
• Extract and process large customer/account datasets
• Develop functional specs and translate business needs into detailed technical specifications to guide campaign execution
• Reconcile data across sources and resolve inconsistencies
• Validate, audit, and test outputs against original requests
• Follow required checkpoints, controls, and documentation standards
• Coordinate end-to-end delivery and support ad hoc/special projects

Required qualifications, capabilities and skills

• Bachelor's degree with 3+ years of hands-on SAS experience manipulating large datasets
• Business Analyst experience in a related domain, with proven requirements gathering capability
• Strong database querying skills (SQL)
• Hands-on experience with cloud-based platforms such as SAS Viya and Snowflake
• Good business problem-solving and technical debugging skills (SAS/SQL)
• Demonstrated analytical and problem-solving capability through prior work
• Effective collaboration skills, including experience working with off-shore partners
• Proficiency in Microsoft Office; advanced Microsoft Excel skills
• Working knowledge of banking and/or credit card marketing programs

Preferred qualifications, capabilities, and skills

• Understanding of credit card marketing campaign execution
• Experience in banking/financial institution operations, direct marketing, and data analysis
• Knowledge of using LLM/AI for problem solving and enhancement
• Process automation experience using SAS macros, Python, Shell, and other reporting tools

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
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\n The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.\n