Port Washington, Wisconsin, United States   (Remote) · Posted 19 hours ago
$110k–$140k / yr
Job Function Manager/Supervisor
Job Type Full-Time
Job Duration Indefinite
Min Education BA/BS/Undergraduate
Min Experience 5-7 Years
Required Travel None
Salary $110,000.00 - $140,000.00
Salary - Type Yearly Salary

About this role

Lead the Fight Against Fraud — SIU Manager

Are you ready to take on complex fraud challenges and lead a high-impact team at the forefront of insurance integrity? We’re looking for a strategic, hands-on Special Investigations Unit (SIU) Manager to drive excellence in fraud detection, investigation, and prevention.

In this role, you won’t just manage operations—you’ll shape how fraud is identified, investigated, and resolved across the organization. You’ll lead a team of skilled investigators, partner with cross-functional stakeholders, and play a key role in protecting our business and customers from evolving fraud risks.

What You’ll Do:

Lead & Elevate SIU Operations

Oversee the day-to-day operations of the SIU, ensuring consistent investigative standards and best practices.
Guide investigators through complex, high-exposure, and multi-jurisdictional fraud cases, including organized fraud activity.
Review and approve critical investigative actions, referrals, and outcomes.
Build & Develop High-Performing Teams

Own the SIU talent strategy: hiring, coaching, development, succession planning, and performance management.
Mentor investigators and supervisors, fostering a culture of accountability, growth, and excellence.
Deliver investigative training and promote fraud awareness across the enterprise.
Ensure Compliance & Integrity

Ensure all investigations are thorough, defensible, and compliant with legal and regulatory requirements.
Maintain adherence to state insurance fraud statutes, reporting obligations, and regulatory expectations.
Support audits, regulatory exams, and external inquiries related to SIU operations.
Collaborate & Influence

Serve as a key liaison with law enforcement, fraud bureaus, and industry organizations.
Partner with Claims, Legal, Compliance, and Analytics teams to strengthen fraud detection and prevention strategies.
Contribute to fraud analytics initiatives, tools, and reporting enhancements.
Drive Insights & Performance

Monitor SIU metrics such as referrals, cycle times, and outcomes to identify trends and opportunities.
Manage vendor relationships and investigative technologies to optimize performance.
Lead initiatives that enhance fraud prevention and operational effectiveness.

Fraud is constantly evolving—and so are we. In this role, you’ll have the opportunity to shape strategy, influence enterprise-wide decisions, and make a measurable impact. Your leadership will directly strengthen our ability to detect fraud, protect our customers, and uphold trust.

Ready to lead with purpose? Apply today and help us stay one step ahead of fraud.

Key Requirements

  • What You Bring:
  • Experience:
  • 7+ years in insurance investigations, fraud detection, or SIU operations
Job ID: 86821267

About the company

West Bend Insurance Company
View full profile & all jobs

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